Privacy Policy
Privacy Policy
Last updated: Today
This Privacy Policy explains how Maison Azéra collects, uses, stores, and protects your personal information when you visit or make a purchase through www.maisonazera.com.
By accessing or using our website, you agree to the collection and use of your information as described in this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order information
- Payment confirmation details
- Device and browser information
- IP address
- Website activity, including pages viewed and products added to your cart
We only collect information that is reasonably necessary to operate our online store, process orders, improve our services, and provide customer support.
How We Use Your Information
We may use your personal information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Process returns, refunds, and exchanges
- Improve our website and shopping experience
- Detect and prevent fraud or security issues
- Send marketing communications if you have subscribed
- Comply with applicable legal, tax, and regulatory obligations
Shopify
Our online store is powered by Shopify, which provides the e-commerce platform that enables us to sell our products and services.
Your data may be securely stored through Shopify's servers, databases, and applications in accordance with Shopify's security and privacy standards.
Payments
All payments are processed securely through trusted payment providers.
Maison Azéra does not store your complete credit card or payment details.
Depending on the payment method you choose, transactions may be processed through providers such as:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
- Other secure payment services available during checkout
Sharing Your Information
We only share your personal information where necessary to operate our business and provide our services.
This may include:
- Shopify
- Payment providers
- Shipping carriers
- Trusted suppliers and fulfillment partners
- Customer support platforms
- Email marketing services (if you subscribe)
- Website analytics and performance tools
Your information is only shared where required to process your order, improve our services, or comply with legal obligations.
Direct Supplier Fulfillment
Some products may be shipped directly from our trusted suppliers, including suppliers located outside Australia.
To facilitate delivery, we may share the necessary order information with these suppliers, including:
- Your name
- Shipping address
- Contact information
- Order details
This information is used solely for order fulfillment and delivery purposes.
Marketing Communications
If you choose to subscribe to our newsletter, we may send you updates regarding:
- New arrivals
- Exclusive offers
- Promotions
- Store news
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us at:
Cookies
Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies may be used to:
- Remember your preferences
- Maintain your shopping cart
- Improve website performance
- Analyze visitor behavior
- Support secure checkout functionality
You can manage or disable cookies through your browser settings. Please note that certain cookies are essential for the website to function properly.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
Although we work with trusted service providers and secure technologies, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain your personal information only for as long as necessary to:
- Process your orders
- Provide customer support
- Comply with legal and tax obligations
- Resolve disputes
- Maintain business records
Your Privacy Rights
Depending on your country or region, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Object to certain types of processing where applicable
To submit a privacy-related request, please contact us at:
Third-Party Websites
Our website may contain links to third-party websites.
Maison Azéra is not responsible for the privacy practices, security, or content of websites operated by third parties. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be published on this page, and the revised version will become effective immediately upon posting.
Contact Us
If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us.
Maison Azéra
Website: www.maisonazera.com
Email: info@maisonazera.com