Terms & Conditions

TERMS & CONDITIONS

Overview

Welcome to Maison Azéra. These Terms & Conditions govern your access to and use of our website, products, and services.

Throughout these Terms, the words "Maison Azéra", "we", "us", and "our" refer to Maison Azéra. By visiting our website, placing an order, or using any service provided through our website, you agree to be bound by these Terms & Conditions, along with any policies referenced herein, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these Terms, you should discontinue use of the website and services immediately.

We reserve the right to modify, update, or replace these Terms at any time. Continued use of the website following any changes constitutes acceptance of the revised Terms.

1. Eligibility and Website Use

By using this website, you confirm that:

  • You are at least the age of majority in your country, state, or province of residence; or

  • You have obtained permission from a parent or legal guardian to use this website.

You agree not to use our website, products, or services for any unlawful, fraudulent, or unauthorized purpose.

You may not:

  • Violate applicable laws or regulations;

  • Infringe intellectual property rights;

  • Upload malicious software, viruses, or harmful code;

  • Attempt to interfere with website functionality or security.

Any violation of these Terms may result in immediate suspension or termination of access to our services.

2. General Conditions

Maison Azéra reserves the right to refuse service, restrict access, or cancel transactions at our sole discretion where permitted by law.

You understand that information transmitted through the internet may pass through multiple networks and systems. While we take reasonable security measures, we cannot guarantee absolute protection against all online risks.

Payment information is transmitted through secure encrypted payment gateways.

You may not reproduce, copy, distribute, sell, or exploit any portion of our website, services, content, or products without prior written permission.

Headings used in these Terms are included for convenience only and do not affect interpretation.

3. Website Information and Accuracy

We strive to ensure that all information displayed on our website is accurate and up to date. However, we do not guarantee that all content is complete, current, or free from errors.

Information provided on the website is intended for general informational purposes and should not be relied upon as the sole basis for making purchasing decisions.

Maison Azéra reserves the right to modify website content at any time without prior notice.

4. Pricing and Service Modifications

Prices displayed on our website may change without prior notice.

We reserve the right to:

  • Modify product pricing;

  • Limit product availability;

  • Update product descriptions;

  • Suspend or discontinue products, services, or website features at any time.

Such changes may occur without liability to customers or third parties.

5. Product Availability and Sales Contract

Product listings displayed on our website constitute an invitation to purchase and do not represent a legally binding offer.

A purchase agreement is formed only after:

  1. An order has been submitted by the customer; and

  2. Maison Azéra has accepted and confirmed the order.

Receipt of an automated order confirmation email does not constitute final acceptance of the order.

Certain products may only be available online and may be offered in limited quantities.

We make every effort to accurately display product descriptions, images, and colors. However, actual colors and appearances may vary depending on device settings and display characteristics.

6. Customs Duties, Taxes, and Import Charges

For international shipments, local customs authorities may impose duties, taxes, import fees, or similar charges.

Unless otherwise stated, such charges are the responsibility of the customer and are not included in the product price or shipping costs.

Maison Azéra has no control over customs procedures or fees imposed by local authorities.

7. Billing and Account Information

You agree to provide accurate, complete, and current information when placing orders or creating an account.

This includes:

  • Full name

  • Billing address

  • Shipping address

  • Contact information

  • Payment details

We reserve the right to refuse, limit, or cancel orders where inaccurate information has been provided or where fraudulent activity is suspected.

If modifications are made to your order, we may contact you using the information supplied during checkout.

8. Third-Party Services and Tools

Our website may provide access to third-party tools, applications, payment providers, or services.

These services are provided by independent third parties and are offered on an "as available" basis.

Maison Azéra does not control or guarantee the functionality, availability, or accuracy of third-party services and assumes no liability arising from their use.

Use of third-party services remains subject to the respective provider's terms and policies.

9. External Links

Our website may contain links to external websites operated by third parties.

These links are provided for convenience only.

Maison Azéra is not responsible for:

  • Third-party content;

  • Website availability;

  • Privacy practices;

  • Products or services offered by external providers.

Any interactions with third-party websites occur at your own risk.

10. Customer Feedback and User Content

If you submit reviews, comments, suggestions, feedback, photographs, or other content to Maison Azéra, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, modify, and distribute such content for business and marketing purposes.

You represent that any submitted content:

  • Does not violate applicable laws;

  • Does not infringe intellectual property rights;

  • Is not misleading, defamatory, abusive, or unlawful.

We reserve the right to remove or refuse any user-generated content at our discretion.

11. Personal Information

The collection, use, storage, and protection of personal information are governed by our Privacy Policy.

By using our website, you consent to the processing of personal data as described in that policy.

12. Errors and Omissions

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions;

  • Pricing;

  • Promotions;

  • Shipping information;

  • Product availability.

Maison Azéra reserves the right to correct any errors and to cancel or modify orders affected by incorrect information, even after an order has been submitted.

13. Prohibited Activities

You may not use the website or its content for:

  • Illegal activities;

  • Fraudulent conduct;

  • Harassment or discrimination;

  • Intellectual property infringement;

  • Distribution of malware or harmful code;

  • Unauthorized data collection;

  • Spam or phishing activities;

  • Security circumvention attempts.

Violation of these restrictions may result in immediate termination of access to the website and services.

14. Disclaimer of Warranties

To the maximum extent permitted by law, Maison Azéra provides the website, products, and services on an "as is" and "as available" basis.

We do not guarantee that:

  • Website access will be uninterrupted;

  • Services will be error-free;

  • Defects will always be corrected immediately;

  • Results obtained from use of the website will meet every expectation.

Except where prohibited by law, all implied warranties are expressly disclaimed.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Maison Azéra shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:

  • Use of the website;

  • Inability to access the website;

  • Product delays;

  • Service interruptions;

  • Errors or inaccuracies in content;

  • Third-party actions.

Where liability cannot be excluded by law, it shall be limited to the amount paid by the customer for the relevant order.

16. Indemnification

You agree to indemnify, defend, and hold harmless Maison Azéra and its affiliates, partners, employees, contractors, suppliers, and service providers from any claims, liabilities, losses, damages, costs, or expenses arising from:

  • Your violation of these Terms;

  • Your misuse of the website;

  • Your infringement of any third-party rights;

  • Your violation of applicable laws or regulations.

17. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

18. Termination

These Terms remain effective until terminated by either party.

We may suspend or terminate access to the website or services immediately if we reasonably believe that you have violated these Terms.

Any obligations or liabilities incurred prior to termination shall survive termination where legally applicable.

19. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies posted on our website, constitute the entire agreement between you and Maison Azéra regarding use of our services.

They supersede any prior communications, agreements, or understandings relating to the same subject matter.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Netherlands, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms shall be subject to the jurisdiction of the competent courts of the Netherlands, unless otherwise required by applicable consumer protection legislation.

21. Refused or Unclaimed Deliveries

If an order is refused upon delivery or remains unclaimed and is returned to the fulfillment facility, Maison Azéra may deduct reasonable shipping, handling, return, and administrative costs from any eligible refund.

22. Updates to These Terms

We reserve the right to revise these Terms & Conditions at any time.

Any updates become effective immediately upon publication on the website.

Customers are encouraged to review this page periodically to remain informed of any changes.

23. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Maison Azéra
Email: info@maisonazera.com

Our customer support team will be happy to assist you.